At Kids Craft Workshop, we strive to provide our customers with a satisfactory shopping experience. If you are not completely satisfied with your purchase, you can return the item(s) within 30 days of delivery for a full refund or exchange.
To initiate a return, please follow these steps:
Send an email to our customer service team at [email protected] or call us at 416.835.8373 to request a return authorization.
Carefully package the item(s) you wish to return, ensuring they are in their original condition and packaging.
Send the package to the following address:
Kids Craft Workshop
19311 Metz Flats
Celiastad, New Hampshire 03301
United States
Once we receive and inspect your returned item(s), we will process your refund or exchange within 5-7 business days.
Please note that the following items are not eligible for return:
Additionally, the customer is responsible for the cost of return shipping, unless the return is due to our error or a defective product.